EASYCHARGING - TERMS AND CONDITIONS

1. INTRODUCTION

These Terms and Conditions ("Terms") govern your access to and use of the easyCharging application ("App"), services, and website (collectively, the "Services") provided by EASYCHARGING.APP LTD, company number 12459744, registered at Suite B, 42-44 Bishopsgate, London, England, EC2N 4AH ("we," "us," or "our").

By downloading, accessing, or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Services.

The Services provide access to over 100,000 electric vehicle charging points across Europe through a mobile application, with operations in the United Kingdom, France, Spain, Germany, Switzerland, and Denmark.

These Terms should be read alongside our Privacy Policy, which can be found at https://easycharging.app/privacy/.

2. DEFINITIONS

"Account" means a registered user account created to access and use the Services.

"Charging Point" means any electric vehicle charging station accessible through the Services.

"Charging Session" means the period during which your vehicle is connected to a Charging Point for the purpose of charging.

"User," "you," or "your" refers to individuals who access or use the Services.

3. ACCOUNT REGISTRATION AND USE

3.1 Account Creation

To fully access and use the Services, you must create an Account by providing accurate and complete information as prompted by the registration form. You must be at least 18 years old or the legal age of majority in your jurisdiction to create an Account. While limited access to charging point information may be available without an Account, all charging services require Account registration and the addition of a valid payment card.

3.2 Account Security

You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. You agree to notify us immediately of any unauthorized use of your Account or any other breach of security.

3.3 Personal Information

By creating an Account, you consent to the collection, processing, and storage of your personal information in accordance with our Privacy Policy.

4. CHARGING SERVICES

4.1 Service Availability

We strive to provide access to a wide network of Charging Points. However, we do not guarantee the availability, functionality, or compatibility of any Charging Point at any given time. The availability of Charging Points is dependent on various factors including, but not limited to, maintenance, network coverage, and third-party operational issues.

4.2 Charging Session

You may initiate a Charging Session through the App by following the instructions provided. You are responsible for ensuring that your vehicle is compatible with the selected Charging Point.

4.3 Third-Party Charging Points

The Charging Points accessible through our Services are operated by third-party providers. While using these Charging Points, you may be subject to additional terms and conditions imposed by these providers. We are not responsible for the operation, maintenance, or quality of service provided by third-party Charging Point operators.

5. PAYMENT TERMS

5.1 Charging Fees

Fees for using Charging Points vary depending on location, provider, and other factors. The applicable fees will be displayed in the App before you initiate a Charging Session.

5.2 Payment Methods

We require you to add a valid payment card to your Account to access charging services. By providing a payment method, you represent that you are authorized to use the payment method and authorize us to charge the applicable fees for any Charging Sessions and related services. Your ability to use the Services beyond limited access is contingent upon maintaining a valid payment method on file.

5.3 Billing

You will be billed for your use of Charging Points according to the rates displayed in the App. We may also charge subscription fees, service fees, or other charges as described in the App.

5.4 Billing Statements and Receipts

Monthly billing statements summarizing your Charging Sessions and associated costs will be provided both within the App and sent to the email address associated with your Account. Individual receipts for Charging Sessions will also be available in the App.

5.5 Disputes

If you believe that you have been incorrectly billed, you must notify us within 30 days of the charge. Failure to notify us within this timeframe will constitute your acceptance of the charge.

6. USER RESPONSIBILITIES

6.1 Proper Use

You agree to use the Services and Charging Points in accordance with all applicable laws, regulations, and these Terms. You will follow all safety instructions and guidelines provided by us or the Charging Point operators.

6.2 Prohibited Activities

You agree not to:

Use the Services for any illegal purpose or in violation of any laws
Interfere with or disrupt the Services or servers or networks connected to the Services
Attempt to gain unauthorized access to any part of the Services
Use the Services to transmit any viruses, malware, or other harmful code
Damage, disable, overburden, or impair the Services or any Charging Point
Use automated means or scripts to access or use the Services

6.3 Vehicle Compatibility

You are responsible for ensuring that your vehicle is compatible with the Charging Points you select. We are not liable for any damage resulting from incompatibility between your vehicle and a Charging Point.

7. INTELLECTUAL PROPERTY

7.1 Ownership

The Services, including all content, features, and functionality, are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for your personal, non-commercial use in accordance with these Terms.

7.3 Restrictions

You may not:

Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services
Delete or alter any copyright, trademark, or other proprietary notices
Decompile, reverse engineer, or attempt to access the source code of the App

8. PRIVACY AND LANGUAGE

8.1 Privacy Policy

Your privacy is important to us. Our Privacy Policy, which is available at https://easycharging.app/privacy/, describes how we collect, use, and share information about you when you use our Services. The Privacy Policy is incorporated into these Terms by reference. By using the Services, you consent to our collection and use of information as described in our Privacy Policy.

8.2 Language Availability

Our website is available in four languages: English, Spanish, French, and German. The mobile application will display in your device's system language if it is one of our supported languages (English, Spanish, French, or German), or default to English if your system language is not supported. These Terms and Conditions may be available in multiple languages, but in the event of any inconsistency between different language versions, the English version shall prevail.

9. LIMITATION OF LIABILITY

9.1 Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (C) ANY CONTENT OBTAINED FROM THE SERVICES; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

9.3 Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain types of damages. Therefore, some of the above limitations may not apply to you.

10. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless us, our affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your violation of these Terms.

11. MODIFICATIONS TO THE SERVICES

11.1 Service Changes

We reserve the right to modify, suspend, or discontinue the Services or any part thereof at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Services.

11.2 Updates

We may from time to time develop and provide App updates, which may include upgrades, bug fixes, patches, and other error corrections and/or new features. Updates may also modify or delete in their entirety certain features and functionality. You agree that we have no obligation to provide any Updates or to continue to provide or enable any particular features or functionality.

12. TERM AND TERMINATION

12.1 Term

These Terms will remain in full force and effect while you use the Services or maintain an Account.

12.2 Termination by You

You may terminate these Terms at any time by deleting your Account and ceasing all use of the Services.

12.3 Termination by Us

We may terminate or suspend your Account and access to the Services immediately, without prior notice or liability, for any reason, including, but not limited to, if you breach these Terms.

12.4 Effect of Termination

Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. GOVERNING LAW AND DISPUTE RESOLUTION

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.

13.2 Dispute Resolution

Any dispute arising out of or relating to these Terms or the Services shall be resolved exclusively through binding arbitration in London, United Kingdom in accordance with the rules of the London Court of International Arbitration (LCIA). The language of arbitration shall be English.

13.3 Exceptions

Nothing in this section shall prevent either party from seeking injunctive or other equitable relief from the courts for matters related to data security, intellectual property, or unauthorized access to the Services.

14. GENERAL PROVISIONS

14.1 Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices published by us on the Services, shall constitute the entire agreement between you and us concerning the Services.

14.2 No Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

14.3 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent necessary, and the remaining provisions of these Terms will continue in full force and effect.

14.4 Assignment

These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by us without restriction.

14.5 Notices

Any notices or other communications provided by us under these Terms will be given by posting to the Services or via email to the address specified in your Account.

15. CONTACT INFORMATION

If you have any questions about these Terms, please contact us at:

EASYCHARGING.APP LTD
Suite B, 42-44 Bishopsgate
London, England, EC2N 4AH
Email: support@easycharging.app
Phone: +44 20 1234 5678

Last Updated: March 27, 2025